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Terms & Conditions
Introduction Thank you for accessing www.motoraceworld.com. We specialise in Motoring Books, Automotive Books, Manuals from Haynes, Clymer, Chilton & Original Factory Workshop Manuals & Restoration Manuals. Please read our Terms & Conditions carefully before using the Website. This Website is operated by James Stewart Enterprises Ltd. a U.K. Based Company (VAT No. GB 114683421) trading as MotoRaceWorld. By using the Website, you accept our Terms & Conditions. The Terms & Conditions may be updated or modified at any time. Accordingly, please continue to review the Terms & Conditions whenever accessing or using the Website. Any agreement for us to sell you goods is made on your acceptance of our Terms & Conditions. The description of goods, price, currency, VAT and delivery costs are set out on the order page. We suggest that you keep a copy of our Terms & Conditions for reference purposes. If you do not wish to be bound by these terms and conditions please do not use our web site. Privacy Policy We are committed to protecting your privacy. When you place an online order, we require you to provide your name, e-mail address, credit card billing address & delivery address. This allows us to process and fulfill your order & to notify you about your order status. We will also require a contact telephone number preferably a land line, in case we need to contact you. For international orders we may provide this telephone number to our couriers in order to help with the delivery of your goods. We may periodically send you a promotional email about new products or special offers that we think you may be interested in. Your information will not be used for any other reason than processing your order or informing you about the products and services of MotoRaceWorld. We will not pass, sell, or lease any of your details on to third parties for profit or otherwise (unless required by law to provide certain information). Your Rights MotoRaceWorld is a trading name of James Stewart Enterprises Ltd. As a UK based company we comply with UK consumer law including the Distance Selling Regulations. MotoRaceWorld provides you with a safe online shopping environment, Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched to you, in there original condition, for up to 7 days from receipt. Our Terms & Conditions do not affect your statutory rights. Delivery Policy We endeavor to dispatch all orders as soon as possible & all in stock items will normally be dispatched within 48hrs of cleared payment being received. If for any reason an item in your order is delayed or is out of stock we will contact you usually via your email within 48hrs. Refund & Returns Policy We do our best ensure our customers complete satisfaction & offer a full money back refund if the item is returned within 14 days, in its original unused condition & in its original packaging etc. Return Postage will only be refunded if the item received was faulty or damaged - not on unwanted items or items ordered in error. Please contact us prior to returning any item at sales@motoraceworld.com. Payment & Pricing Policy Whilst we do our best to ensure all prices are up to date & correct, errors may occur and in this instance we will contact you before dispatching your order. In the event of an error in pricing we reserve the right to alter or adjust any prices before dispatching your order and you have the right to cancel the order and receive a full refund of monies paid. Payment MotoRaceWorld accepts most major credit cards for online orders through Google Checkout or PayPal. You will be asked to enter your card details and the name and the address of the card holder when you place the order. These details will be checked and we may hold an order until we receive the correct details. You will be contacted if we find the card or address details to be incorrect. We also accept payment by cheque, postal order and Bank Transfer for UK orders only. All cheques will require a 5 day clearance period prior to dispatch of goods. Due to varying Exchange Rates all payments made to MotoRaceWorld must be in UK Pounds (£) Sterling. Credit Card Security We take online security extremely seriously; we offer the choice of either Google Checkout or PayPal to ensure that your payment information is processed confidentially and accurately. This encryption makes it virtually impossible for unauthorized parties to read any information that you send us. MotoRaceWorld do not hold or store any of your financial details.
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